Frequent questions
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When will my order arrive?
We deliver our VELOCE t-shirts and sweatshirts anywhere in Spain within 3 to 5 days!
The estimated delivery time for all other products (Aston Martin, Ferrari, Red Bull, etc.) is 14-16 days.
Do you have any discount codes? - Subscribe to our newsletter and you will receive a free discount code for your first order!
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Can I pay cash on delivery?
No, currently our only payment method is by card, but we have a 100% secure payment system.
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Do you only ship to Spain?
We now ship worldwide! 🌎
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Do you have a size guide?
Yes, you can check our VELOCE Size Guide here.
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I have ordered more than one item and only received one?
Don't worry, they probably came in different packages and are on their way. VELOCE t-shirts and sweatshirts and other products (Aston Martin, Ferrari, Red Bull, etc.) come from different warehouses, which is why they have different shipping times.
If you do not receive it after 16 days, do not hesitate to contact soporte@veloce.es
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Can I cancel my order?
We can cancel your order without any problem as long as it has not been shipped.
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How can I return an order?
To return an order or part of it, please send an email to soporte@veloce.es with the following information:
- Order number
- Reason for return
- Photo/s of the article/s
- It's been over 16 days and I haven't received my order.
First of all, we ask for your patience, as there may have been a delay with the courier company. You can contact us at soporte@veloce.es with your order number and the problem and we will be happy to help you.
- Are the products official?
No, the products offered on this website are not official.
- Do you do raffles?
Of course! Don't forget to subscribe to our newsletter to be the first to know and to follow us on social media: @veloceracingg