Frequent questions
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When will my order arrive?
Our Falonso Designs take between 3-5 business days from when the order is placed.
Aston Martin products take between 14-16 business days.
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Can I pay cash on delivery?
No, currently our only payment method is by card, but we have a 100% secure payment system.
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Do you only ship to Spain?
Our Falonso Designs are available only in the Peninsula. We ship Aston Martin products all over the world! 🌎
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Do you have a size guide?
Yes, you can consult our Size Guide here.
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Have I ordered more than one item and only one has arrived?
Don't worry, it's likely that they have come out in different batches and are on their way. If the days go by and you don't receive it, don't hesitate to contact support@falonsostore.com
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Can I cancel my order?
We can cancel your order without problem as long as it has not been shipped.
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How I can return an order?
To return an order or part of it, please send an email to support@falonsostore.com with the following information:
- Order number
- Reason for return
- Photo/s of the article/s
- More than 16 days have passed and I have not received my order.
First of all we ask for patience, surely there has been some delay in the parcel company. You can contact us at support@falonsostore.com with your order number and the problem and we will be happy to help you.
- Do you do raffles?
Of course! Don't forget to subscribe to our newsletter to find out and follow us on social media: @falonsofanpage